A unified service that provides a single, integrated view of data from across the ICT estate for the protection and extraction of value. Its layered approach addresses your level of risk and exposure to secure and optimise business operations. Smart ICT is an all-seeing, digital surveillance force for any business.
AIOps
Automation
SmartICT uses Machine Learning (ML) and Artificial Intelligence (AI) to help detect, triage and self-manage behavioural deviations and anomalies. It discovers and then applies context to data, powering ML, AI, and, ultimately, advanced automation to achieve behavioural correlation within a business services context.
Maturity model
Discipline
The SmartICT maturity model and methodology brings structure and discipline, supporting long-term cultural change and collaborative improvements across the organisation. Our model and consulting disciplines are underpinned by international standards and best practice, taking people, processes and technology into account.
SecOps NetOps
Collaboration
SmartICT combines the intelligence of security and network operations for an integrated and centralised view of performance, availability, threats, vulnerabilities, risk and capacity information
Reduce risk and improve security posture
Translate data into intelligence
Business Service Visibility
98.9% reduction in downtime
37% SLA improvement
Simplicity and Scalability
80% tools elimination
Improve CMDB accuracy by 6X
200K+ devices, 4.2M events
Deploy and Extend Quickly
Deploy within 4 days
Discover within 30 minutes
Quickly integrate new technologies, tools
Automation
98% incident reduction
94% reduction in MTTR
$11M annual productivity savings
Low Staffing & PS Costs
80% admin reduction
Avoid $10M in retooling
Operational Savings
400% operational savings
$21M non-labour savings
98% tool footprint reduction
Predictable cost
Threat Detection
Detect threats 50% faster
Stop breaches 84% faster
Detect threats other tools miss
Threat Response
84% faster threat resolution
99% faster troubleshooting
Eliminate blind spots