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Legacy change management benefits from AIOps

Proven to save R80m+ in reduced lead time


Assume next time someone asked you the status of a bug fix, the answer would be: we've just made the change, the change request was automatically approved, and the estimated go-live time is 10 minutes. You will get a notification on your phone when it’s ready to test in prod, as you are a pilot user. This is possible using AIOps.


There was a time companies with large platforms, major releases every few months, and interconnected software foundations, needed to have a central team in charge of change management because a change in one platform would have an impact on the other, however that model doesn’t make sense anymore.


In order to get millions of changes approved and deployed to production safely in a year, change management needs to be automated, federated, and delegated to delivery teams for the majority of changes, while there also needs to be a good level of audit and traceability.


AIOps simplifies this. The AIOps approach in our SmartICT managed service helps organisations that require high application service levels better manage the complexity of their change management approach. It brings machine learning and automation capabilities to the DevOps and ITOps domain. It empowers the team to resolve incidents faster, identify operational trends that impact performance, and simplify procedures required to resolve issues.


Find out more about our SmartICT AIOps approach by having one of our skilled consultants contact you.

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