Empowering customers to shape and move their enterprise to deliver extraordinary results by shedding light on business insights that protect and enhance their digital success.
Smarter data > Smarter security > Smarter business
A unified service that provides a single, integrated view of data from across the ICT estate for the protection and extraction of value. Its layered approach addresses your level of risk and exposure to secure and optimise business operations. Smart ICT is an all-seeing, digital surveillance force for any business.
Empower intelligent and automated IT
Helping IT operations leaders deliver better business outcomes through data-driven automation.
With ScienceLogic and AIOps, customers manage IT environments—at speed, at scale, in real-time.
SmartICT uses Machine Learning (ML) and Artificial Intelligence (AI) to help detect, triage and self-manage behavioural deviations and anomalies. It discovers and then applies context to data, powering ML, AI, and, ultimately, advanced automation to achieve behavioural correlation within a business services context.
The SmartICT maturity model and methodology brings structure and discipline, supporting long-term cultural change and collaborative improvements across the organisation. Our model and consulting disciplines are underpinned by international standards and best practice, taking people, processes and technology into account.
SmartICT combines the intelligence of security and network operations for an integrated and centralised view of performance, availability, threats, vulnerabilities, risk and capacity information
SmartICT is a fully managed service that provides technology, skills and support at a set monthly rate and considerable cost savings. Customers no longer need to make expensive investments in tools, skills and licence maintenance to realise and optimise returns on cybersecurity and operational IT investments.
SmartICT provides the most comprehensive view of the ICT estate for performance across security and operations. It provides the full SOC visibility triad of End-point Detection and Response (EDR), Security Incident and Event Management (SIEM) and Network Threat Detection and Response (NDR).
Digital Experience (DX)
The SmartICT service helps interpret insights to inform and enhance digital experiences for all company stakeholders. It helps unlock the value of digital technologies and improve interaction between users and the organisation
Cloud and hybrid cloud
Eliminate visibility gaps
Combined datasets across the hybrid IT ecosystem give total visibility of public clouds, serverless and microservices-based technologies, virtualisation solutions, software-defined networks, servers, storage, IoT, unified communications, and more.
Element to Service Centric
Real-time visibility provides insights into how infrastructure impacts different levels of digital applications and services, understanding the health and impact of interactions.
Applied machine learning and events-driven automation initiates proactive problem detection and troubleshooting. Redirect IT staff from routine manual activities to extracting business value from current investments.
Click here to find out how our managed services can benefit your company.
Reduce risk and improve security posture
Translate data into intelligence
Business Service Visibility
98.9% reduction in downtime
37% SLA improvement
Simplicity and Scalability
80% tools elimination
Improve CMDB accuracy by 6X
200K+ devices, 4.2M events
Deploy and Extend Quickly
Deploy within 4 days
Discover within 30 minutes
Quickly integrate new technologies, tools
98% incident reduction
94% reduction in MTTR
$11M annual productivity savings
Low Staffing & PS Costs
80% admin reduction
Avoid $10M in retooling
400% operational savings
$21M non-labour savings
98% tool footprint reduction
Detect threats 50% faster
Stop breaches 84% faster
Detect threats other tools miss
84% faster threat resolution
99% faster troubleshooting
Eliminate blind spots