Enterprise Intelligence

AppCentrix elevates ICT into a strategic business function, accelerating Digital Experience (DX) success.
It empowers customers to shape and move their enterprise to deliver extraordinary results by shedding light on business insights that protect and enhance their digital success.

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Smarter data. Smarter business.

Smart ICT is an all-seeing, digital surveillance force for any business.  It’s a fully managed service that provides a single, integrated view of data from across the ICT estate for the protection and extraction of value to secure and optimise business operations.

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Business Meeting
Business Meeting

Comprehensive security

Total visibility

SmartICT provides the most comprehensive view of ICT estate performance across security and operations.  It provides the full SOC visibility triad of End-point Detection and Response (EDR), Security Incident and Event Management (SIEM) and Network Threat Detection and Response (NDR).

Fully managed service

Expert guidance

SmartICT is a fully managed service which is agentless and platform-agnostic. It provides the technology, skills and support required, at a set monthly rate and considerable cost savings. Customers no longer need to make expensive investments in tools, skills and licence maintenance to realise returns on IT.



SmartICT uses Machine Learning (ML) and Artificial Intelligence (AI) to help detect, triage and self-manage behavioural deviations and anomalies. It discovers and then applies context to data, powering ML, AI, and, ultimately, advanced automation so that real-time data can inform meaningful business decision-making

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Image by Scott Graham

Maturity model


The SmartICT maturity model and methodology brings structure and discipline, supporting long-term cultural change and collaborative improvements across the organisation

Digital Experience (DX)

Innovation insights

The SmartICT service helps interpret insights to inform and enhance digital experiences for all company stakeholders. It helps unlock the value of digital technologies and improve interaction between users and the organisation

SecOps and NetOps


SmartICT combines the intelligence of security and network operations for an integrated and centralised view of performance, availability, threats, vulnerabilities, risk and capacity information

Contact us and find out how our managed services can benefit your company.


Reduce risk and improve security posture

Translate data into intelligence

Client 3

Business Service Visibility

98.9% reduction in downtime
37% SLA improvement

Client 5

Simplicity and Scalability

80% tools elimination
Improve CMDB accuracy by 6X
200K+ devices, 4.2M events

Client 6

Deploy and Extend Quickly

Deploy within 4 days
Discover within 30 minutes
Quickly integrate new technologies, tools

Client 4


98% incident reduction
94% reduction in MTTR
$11M annual productivity savings

Client 1

Low Staffing & PS Costs

80% admin reduction
Avoid $10M in retooling

Client 7

Operational Savings

400% operational savings
$21M non-labour savings
98% tool footprint reduction
Predictable cost

Client 2

Threat Detection

Detect threats 50% faster
Stop breaches 84% faster
Detect threats other tools miss

Client 2

Threat Response

84% faster threat resolution
99% faster troubleshooting
Eliminate blind spots


Contact Us

Unit 11, Block B, Eco Fusion 6, 324 Witch-Hazel Avenue, Highveld, Centurion, 0157, South Africa

+27 12 661 3430

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