AIOps as a Service introduces intelligent event correlation, suppression, and contextual enrichment — transforming alerts into structured, actionable automations and enrichments.
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WHY OUR
AIOPS AS A SERVICE MATTERS
Businesses are faced with high operational costs, inaccuracies or incomplete system visibility resulting in reactive IT management across fragmented toolsets and silos.
Our AIOps as a service service replaces noise with structure, and manual routing with automated action. It’s the first step toward true operational autonomy.
BUSINESS
BENEFITS
Our AIOps as a service combines machine learning, analytics, and automation to enhance efficiency, reduce downtime, and proactively address issues.
Intelligent
Service-Aware
Alerting
By mapping alerts to business services and critical dependencies, we transform noise into prioritized, service-aware signals. This drastically improves efficiency across NOC and support tiers, ensuring faster triage and less operational disruption.
Enriched
Actionable
Data
By enriching alerts with key metadata, we empower teams to make decisions faster, eliminate manual classification, and ensures that incidents are routed to the right resolver group the first time.
Future-Ready Automation
Foundation
Incidents are normalized, enriched, and aligned with business context, making it ready for use in automation playbooks, guided remediation, and eventually full autonomous IT workflows. This approach enables you to start small and scale automation with confidence and control.
KEY
CAPABILITIES
Our AIOps as a Service is designed to solve key business problems in IT operations, especially as systems get more complex.
Event Correlation and Deduplication
Automatically links related alerts and collapses duplicates into single incidents, reducing volume and surfacing patterns that drive faster resolution.
Alert Suppression Based on Policy and Role
Suppress non-critical or recurring alerts based on device class, impact, and service alignment — reducing fatigue and ensuring focus on high-priority events.
Enrichment of Events with Contextual Metadata
Adds device classification, ownership and service dependency info to each alert — making incidents actionable from first touch.
Automated Incident Creation
Push enriched alerts directly into ITSM tools (e.g., ServiceNow), auto-assigned to the correct resolver group using rules tied to device type and location.
Structured Data Layer for Future Automation
Prepares a clean, consistent stream of correlated event data that can feed downstream automation tools, scripts, or playbooks.
